Submit Ticket
Describe the affected service, the observed behavior, when it began, and any relevant reference number. Avoid sending passwords, API tokens, or sensitive records in an ordinary message.
Start with a support ticket
Describe the affected service, the observed behavior, when it began, and any relevant reference number. Avoid sending passwords, API tokens, or sensitive records in an ordinary message.
For account-specific actions, confirm identity and follow the support team’s authorized process. Marathon Automation does not request passwords or API secrets through public web forms.
Start at the support portal or email the support team.
Open support portal →[email protected]What happens next
Describe
Provide the business issue and the affected system, without exposing secrets.
Verify
The support team checks the account, contracted scope, and appropriate authority.
Resolve or route
A request is handled, advised upon, or escalated according to the agreed service model.
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