Client Access / Portal

Support Portal

Use support.marathonautomation.com for tickets and self-service resources. Portal authentication and ticket records remain on the configured service.

How to proceed

Access support resources

Use support.marathonautomation.com for tickets and self-service resources. Portal authentication and ticket records remain on the configured service.

For account-specific actions, confirm identity and follow the support team’s authorized process. Marathon Automation does not request passwords or API secrets through public web forms.

Digital-first support

Start at the support portal or email the support team.

Open support portal →[email protected]
Ownership and scope

What happens next

01

Describe

Provide the business issue and the affected system, without exposing secrets.

02

Verify

The support team checks the account, contracted scope, and appropriate authority.

03

Resolve or route

A request is handled, advised upon, or escalated according to the agreed service model.

Start a conversation

Build a more connected business.

Discuss your business systems, customer experience, and next implementation priorities with Marathon Automation.