Contact Marathon Automation
Tell us what your business needs to accomplish. We’ll help identify the right starting point.
Choose the right conversation
Sales & consultations
Discuss AI Enablement, implementation, system planning, or an Automation Enablement engagement.
Email sales →Support & billing
Submit a ticket, use the knowledge base, or ask a service or billing question.
Open support portal →Support email
For ongoing technical support, service requests, or billing correspondence.
Email support →A useful request starts with your business goal
Describe the outcome
Explain what you want to improve for a customer, employee, or operational team.
Share your environment
Identify current website, CRM, communication, billing, or other key platforms where relevant.
Clarify the scope
Indicate whether you need consultation, standalone implementation, customer-facing AI, or connected automation.
Agree on next steps
Marathon Automation reviews requirements and defines the appropriate engagement, scope, and commercial terms.
Phone is available but digital channels are preferred
Main telephone: 631-759-9999. For faster routing, use [email protected], [email protected], the support portal, or website chat when available.
POS-related 855-PCIGUYS support has its own separate website at 855pciguys.com and should not be presented as part of the primary Marathon Automation service portal.